Well first off I shouldn’t go anyway, I should stay away from fast food in general. Unfortunately it is a bad habit. Yesterday on my day off I decided to grab lunch and wanted something different. Checkers has the best fries and chocolate milk shakes so I decided to zip through the drive through. “Zip” is definitely not the term I would use to describe my experience. When I pulled in there were about 6 cars a head of me (3 of them already having placed their order). No one was going in the second lane because if you don’t have a passenger in the car it is not very convenient to lean over to pay and get your food. I remembered that this is always how it is when I go to Checkers. I took me a good 20 minutes to get through the line. See it isn’t that their is a long line of cars, you would think that meant people really loved this joint. In the case of Checkers it just means “slow” food not “fast” food.
When I got up to the speaker box I ordered a meal, the number 7. I noticed that it was $5.39. I was asked if I wanted medium or large. I chose medium and substituted the drink for a milkshake. I was told my order was $7.40. I thought to myself as I moved towards the window, “WOW I’m paying an extra $2 for a milkshake?” That sounded kind of steep, considering the meal already included the price of a soft drink.
So I asked when I got to the window how much the milkshake upgrade was and was told it was $1. So of course I asked then why was my bill $7.40 because the sign said the meal was $5.39. He said that was the price for the small and I got a medium. Hello? The girl asked me if I wanted the medium or large she never mentioned a small so I assumed they only came in medium or large. The correct question would have been would you like to upgrade to a medium or large? The way it was presented to me was which size would you like and I was given two choices.
I paid for my order and left and I know it is only a $1 and not a big deal, but for me it is the principal of things like this, it really gets under my skin. If they do this to 10,000 customers then they have made an extra 10,000 dollars. Why can’t this world be just a little more honest?