When I was a teenager I would spend hours on the phone like any typical teenager. Basically talking a lot about nothing even watching the television with my friends. Today one thing I enjoy at my job is that I do not get a lot of phone calls. The majority of the calls I do get are from co-workers or family. I’m not a people person, or I guess I don’t think of myself as one, accounting is a great field for a non-people person.
If I had a large thriving business I would possibly consider an inbound call center to handle the many calls I would be receiving. In my thoughts this business is booming and calls are coming in, minute after minute. Global Response is just what I’ve described here a call center to service those customers in a professional and friendly manner.
Global Response Headquarters is located right in my neck of the woods just a little South of me in Margate Florida. Global Response has some pretty well known clients such as Lord & Taylor, Crate & Barrel, David’s Bridal, Blue Cross Blue Shield (just talked to them the other day), and a favorite here at Shibley Smiles Think Geek, and more. With a client list like that they must be doing something right.
We deliver a full range of contact center services. Specializing in “high-touch” customer care, inbound sales, order processing, chat support, email response and social media support.
With your brand and our passion, we’ll drive sales and loyalty by “speaking your brand” with every customer interaction. We call it Brand Care. You’ll call it “only Global Response.”
Don’t take their word for it check out some client testimonials
Lord & Taylor
They really know how to represent our brand. I bet if you asked one of the Brand Care Specialists at Global Response who they work for, they’d say Lord & Taylor. That’s really important.
The Metropolitan Museum of Art Store
Customers of the Metropolitan Museum of Art Store know what they want. They are used to exceptional service and they expect it in all their dealings with the store. Our long relationship with Global Response has completely fulfilled those high expectations and created ongoing customer experiences that support the cultural values of the Met and keep our valued clientele coming back again and again.