Before Christmas I posted a My Twinn Review . In that review I mentioned my mistake in choice of eyes and hair and was debating on sending the My Twinn to the Doll Hospital to switch to a more comparable color. In the end I decided to do just that. I sent back the My Twinn asking them to darken the hair and switch the eye color to blue-green. This was the first picture I posted of Honey and My Twinn and you can see how light the hair is and the bright blue eyes.
With the doll returning from the hospital here is the final product. Look how close the hair color is. You can’t see the eyes as well but they are a pretty good match.
Honey loves her “mini” Honey as she calls her and my mother was amazed at how much they looked alike. I was very impressed with some additional customer service I received from My Twinn. The same day Honey received her doll (for Christmas) one of the eyelashes fell off. I had planned on trying to glue it on myself but went to the site to do some research and was told that you should NEVER try to do it yourself. I emailed My Twinn to tell them what had happened and immediately I was sent an email with a shipping label to send the doll back to be fixed. At no charged to me the eyelash was replaced and “mini” Honey returned home safe and sound.
I know these dolls are a little on the expensive side but they are so beautiful and definitely a keepsake for your child. I also highly recommend you save both the My Twinn box and the box it was shipped in, in case you ever need to send your My Twinn to the Doll Hospital.